Medication Adherence

Medication adherence is a critical component of ensuring positive patient outcomes, as well as improving or maintaining Star Ratings. 

Certain high-cost and high-risk medications require consistent adherence to avoid viral resistance, disease progression, and additional health care resources. In partnership with UMass Medical School, we provide data analysis, monitoring, and tracking services (including reminder phone calls to prescribers) to ensure that members remain consistent with their medication usage. These services may utilize the broad resources of a Drug Utilization Review team of consultant pharmacists, data analysts, and pharmacy associates.