Contact Center

The UHealthSolutions contact center is designed to become an extension of your organization. We recognize that the service we provide reflects on you — and that’s a responsibility we take seriously. We provide our clients with contact center services that utilize advanced technology, trained and highly skilled customer service representatives, continuous quality improvement measures, and best-practice techniques that meet and exceed industry standards. 

To represent you accurately and effectively, we begin by evaluating the qualities and needs that make you unique. Understanding the intricacies of your organization enables us to create a seamless experience when your clients interact with our customer service representatives. So your members, patients, and providers are as comfortable talking to us as they are to you.