Business Process Outsourcing

We provide scalable, cost-effective services for operational and administrative business process outsourcing — from billing and claiming to enrollment and eligibility, from benefit coordination to a full-service call center.

Contact Center

Our contact center services utilize advanced technology, trained and highly skilled customer service representatives, continuous quality improvement measures, and best-practice techniques that meet and exceed industry standards.


With a deep understanding of your health care organization’s mission and business needs, our consultants provide operational assessments, program design and development, and business process solutions.

Star Rating Enhancement

UHealthSolutions and its parent organization, UMass Medical School, have developed Star Rating enhancement services that focus on key criteria used to measure plan performance.

Business Solutions for Health Care Organizations

With a clear, unbiased perspective, UHealthSolutionsTM, Inc., (formerly Public Sector Partners, Inc.) provides clinical, administrative, and analytic resources to innovate the business of health care.

As a nonprofit management and consulting firm specializing in health care, we develop and implement services that maximize resources and streamline processes in public and commercial health care organizations. After a thorough evaluation of evidence-based data, we make recommendations tailored to the unique values and business needs of individual clients.

Our solutions are created and supported by our greatest asset. With a distinctive combination of expertise, skill, and dedication, our mission-driven staff has deep knowledge of customer service processes, information technology, and third-party administration. At UHealthSolutions, we all strive to produce the best possible business process outcomes for health care organizations — while simultaneously supporting the best clinical outcomes for the populations they serve.


Sep 10, 2015

UHealthSolutions has an immediate need for full-time and part-time Member Services Representatives to join our call center team!

The UMass Medical School Connection

UHealthSolutions is affiliated with UMass Medical School and serves as the operational arm of its health care consulting division, Commonwealth Medicine. This strong connection to UMass Medical School provides us with access to clinical experts and information that enhance our health care management and consulting services. We draw on these academic resources as we develop objective, evidence-based recommendations for effective, cost-saving business solutions.

UHealthSolutions, Inc.

100 Century Drive
Worcester, MA 01606

tel. 508-793-1191
fax 508-793-1199

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