Member Outreach

Health Plan Member Outreach and Engagement: Best Practices

Health Plan Member Outreach and Engagement: Best Practices

Health plans can no longer ignore what happens after their members walk out of the doctor’s office. Too often members fail to follow through on the advice given by their primary physicians, leaving prescriptions unfilled or putting off badly needed diet and lifestyle changes. This can lead to costlier health problems and medical procedures down the line.

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