News

JOB FAIR! Monday, June 22, 4 p.m. to 7 p.m.
Jun 19, 2015

UHealthSolutions has an immediate need for full-time and part-time Member Services Representatives to join our call center team!

We are seeking candidates for several positions within various programs within the Contact Center. These programs are designed to provide outbound and inbound contact center services to various health plans, which serve a diverse member population. Ideal candidates for this job are those who have experience in a call center environment and/or experience working in a healthcare environment. The Contact Center will be operational 7 days a week 8 am-8 pm. We are looking for candidates who would be available for full- and part-time shifts. Bi-lingual candidates are preferred. 

The Member Services Representative is primarily responsible for responding to and/or directing telephone inquiries from our various program clients. The types of calls may include basic program information, enrollment status, assistance with the application process and clarification of member mailings. The responsibilities require a strong emphasis on punctuality and attendance.

Attend our job fair on Monday, June 22, 2015, 4 p.m. to 7 p.m. at 100 Century Drive in Worcester, Mass., to learn more and apply.

Unable to attend? Apply online at www.uhealthsolutions.org/careers. Questions? Call us at 508-421-5927.

JOB FAIR: Tuesday, May 19
May 14, 2015

UHealthSolutions has an immediate need for temporary full-time and part-time Member Services Representatives.

We are seeking candidates for several positions within various programs within the Contact Center. These programs are designed to provide outbound and inbound contact center services to various health plans which service a diverse member population. Ideal candidates for this job are those who have experience in a call center environment and/or experience working in a healthcare environment. The Contact Center will be operational 7 days a week 8 am-8 pm. We are looking for candidates who would be available for full- and part-time shifts. Bi-lingual (Spanish) proficient candidates are preferred. These positions are temporary for approximately the next 3-4 months.

The Member Services Representative (MSR) is primarily responsible for responding to and/or directing telephone inquiries from our various program clients. The types of calls may include basic program information, enrollment status, assistance with the application process and clarification of member mailings. The responsibilities of the MSR require a strong emphasis on punctuality and attendance.

Attend our job fair on Tuesday, May 19, 2015, 4 p.m. to 7 p.m. at 100 Century Drive in Worcester, Mass., to learn more and apply.

Unable to attend? Apply online at www.uhealthsolutions.org/careers. Questions? Call us at 508-421-5927.

Now Hiring! Operations Manager in Butner, North Carolina
Jan 16, 2015

The Federal Medical Center in Butner, NC is looking for an Operations Manager. FMC Butner is a United States federal prison in North Carolina for male inmates of all security levels who have special health needs. It is part of the Butner Federal Correctional Complex and is operated by the Federal Bureau of Prisons, a division of the United States Department of Justice.  It is located near the Research Triangle area of Durham, Raleigh and Chapel Hill.

The Operations Manager will have direct oversight of contract performance specific to institutional specialty clinic services including compliance with current policies and procedures found in the BOP Program Statement P6000 Patient Care Series Policies for Medical and Health Services, Joint Commission Comprehensive Accreditation for hospitals. The Operations Manager is responsible for managing the day-to-day activities of the comprehensive medical services within the contracted Federal of Bureau site in Butner, North Carolina; assisting in evaluating current and proposed systems and recommending changes when necessary; and assisting in implementation of new processes. The Operations Manager is responsible for ensuring and improving the performance, productivity, and efficiency of departmental and organizational operations through the provision of effective methods and strategies.

Click here to apply online!

‘I wear my head shaved pretty proudly’ UHealthSolutions manager, UMass Medicine Cancer Walk participant tells NECN
Aug 28, 2014

Charity Grzelecki, call center manager at UMass Medical School affiliate UHeathSolutions, shaved her head after surpassing her UMass Medicine Cancer Walk fundraising goal of $1,000, according to a report on Charter TV3 Worcester News Tonight and New England Cable News.

“I wear my head shaved pretty proudly knowing that it’s a goal that I set for myself and that I achieved,” said Grzelecki, whose donations now top $1,600. “I know it’s going to a worthy cause. That’s what gets me so motivated.”

Each September, the UMass Medicine Cancer Walk brings thousands of individuals together to celebrate their fundraising success at the UMass Medicine Cancer Center of Excellence. In an effort to combat cancer and improve treatments, passionate individuals, businesses leaders, employees and community organizations form teams to raise funds supporting cancer research and care at the UMass Medicine Cancer Center of Excellence.

Grzelecki is a member of the UHealthSolutions Stompers team, which will participate in the 16th annual cancer walk on Sunday, September 28. UHealthSolutions is a nonprofit affiliate of UMass Medical School that provides administrative support to health care organizations.

“We’re so fortunate to have people such as her be a part of our event,” Cancer Walk Sponsorship and Recruitment Manager Beth Whitney said of Grzelecki. Whitney said all of the money supports cancer research and care at the UMass Medicine Cancer Center of Excellence.

From: http://commed.umassmed.edu/news/2014/08/28/%E2%80%98i-wear-my-head-shave...

See full coverage here:

NECN: Woman Shaves Head for Cancer Awareness

Webster Times: Hair doesn’t make a person’ Dudley resident prepares for cancer walk with buzz cut

Telegram & Gazette: Dudley woman shaves head after raising $1,000 for Worcester cancer walk

UHealthSolutions is hiring!
Jul 14, 2014

Are you interested in customer service? Do you enjoy helping people?

Would you like to work in a fast-growing call center in Worcester, MA?

If so, UHealthSolutions may have the job for you! We have an immediate need for a Call Center Supervisor.

Strong preference will be given to candidates with at least five years of customer service experience, and at least two years of experience in a leadership role. Bi-lingual candidates with the ability to speak English and Portuguese or English and Spanish are preferred. Visit our Careers page to apply, or call 508-793-1191.

UHealthSolutions is an equal opportunity employer and encourages applications from individuals with varied experiences and backgrounds.

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UHealthSolutions, Inc.
100 Century Drive
Worcester, MA 01606

tel. 508-793-1191
fax 508-793-1199
info@uhealthsolutions.org