Bringing innovation to the business of health
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UHealthSolutions to Provide Patient Communications Services to Edward M. Kennedy Community Health Center
Apr 24, 2012
UHealthSolutions, Inc. is piloting enhanced patient communications services for community health centers through a new partnership with the Edward M. Kennedy Community Health Center (Kennedy CHC). The two organizations will work collaboratively to design and develop a suite of services targeted toward the needs of community-based health care organizations.
UHealthSolutions, a nonprofit company that manages business operations for health care organizations, will provide the Kennedy CHC with after-hours answering services, patient scheduling, and outbound appointment reminder calls — giving the Kennedy CHC clinicians and support staff more time to engage with patients and provide patient care. UHealthSolutions is committed to promoting a culturally competent and linguistically diverse workforce to ensure an engaged experience for patients. Click here to read the full press release.
UHealthSolutions Premium Billing Request for Applicants: Response to Vendor Questions
Oct 27, 2011
UHealthSolutions, Inc. has responded to vendor questions for the Premium Billing Request for Applicants. Question and Answers can be found by following this link: RFA Number 2011-PB-019 Q&A
UHealthSolutions intends to establish a list of vendors of Premium Billing Systems who will be eligible to enter into contract(s) with UHealthSolutions to assist UHealthSolutions in providing quality services to its public and private sector clients. Since UHealthSolutions provides services to a variety of clients, it is contemplated that multiple contracts with multiple Qualified Vendors may result from this Request for Applicants. UHealthSolutions hopes to utilize the expertise of a wide variety of software vendors for both public and private entities. The public entities may include Medicare, Medicaid and other federal entitlement programs, and health-care and human services related initiatives that UHealthSolutions is performing in various states.
For further information, contact Maura Armstrong at Maura.Armstrong@uhealthsolutions.org or at 508-421-5878.
David P. Crosby joins UHealthSolutions as Managing Director
Oct 26, 2011
WORCESTER, Mass. — The Board of Directors of UHealthSolutions™, Inc. (formerly Public Sector Partners, Inc.), has selected David P. Crosby to be its new managing director. UHealthSolutions is an affiliate of the University of Massachusetts Medical School and its health care consulting division, Commonwealth Medicine.
In the managing director role, Crosby serves as chief executive for UHealthSolutions, providing oversight for corporate functions including technology solutions, business strategy and development, as well as guidance for administration and operations. The nonprofit health care management and consulting firm employs more than 130 staff in its Worcester facility.
Most recently, Crosby served as president of the eastern Pennsylvania region for HealthAmerica, a 250,000-member health plan. Prior to HealthAmerica, he was the President and CEO of HealthPlus of Michigan, where he began as Vice President of Sales and Marketing. He has also held executive-level positions at Kaiser Permanente in Ohio and with Blue Cross and Blue Shield of Western New York.
"I am excited to be leading UHealthSolutions," Crosby said. "This is an organization that is focused on improving health outcomes within the communities it serves, and providing exceptional customer service to its clients and to their customers and members. I look forward to being part of developing its future."
Crosby received a B.A. from Canisius College and his M.B.A. from the State University of New York at Buffalo. He is active within the community, and has served as a member of the leadership cabinet of the United Way of the Capital Region in Pennsylvania, the board of directors of the Leadership Harrisburg Area, and the advisory board of the University of Michigan Flint School of Health Professions and Studies.
About the University of Massachusetts Medical School
The University of Massachusetts Medical School, one of the fastest-growing academic health science centers in the country, has built a reputation as a world-class research institution, consistently producing noteworthy advances in clinical and basic research. The Medical School attracts more than $300 million in research funding annually, 80 percent of which comes from federal funding sources. The mission of the Medical School is to advance the health and well-being of the people of Massachusetts and the world, through pioneering education, research, public service and health care delivery. Commonwealth Medicine, the Medical School’s health care consulting division, provides a wide range of care management and consulting services to government agencies and health care organizations. For more information, visit commed.umassmed.edu.
UHealthSolutions Premium Billing Request for Applicants
Sep 28, 2011
WORCESTER, Mass. — UHealthSolutions is seeking Applications from vendors interested in providing Premium Billing System services suitable for health care programs. Through this Request for Applicants, UHealthSolutions intends to establish a list of vendors of Premium Billing Systems who will be eligible to enter into contract(s) with UHealthSolutions to assist UHealthSolutions in providing quality services to its public and private sector clients. Since UHealthSolutions provides services to a variety of clients, it is contemplated that multiple contracts with multiple Qualified Vendors may result from this Request for Applicants. UHealthSolutions hopes to utilize the expertise of a wide variety of software vendors for both public and private entities. The public entities may include Medicare, Medicaid and other federal entitlement programs, and health-care and human services related initiatives that UHealthSolutions is performing in various states.
The Request for Applicants document specifies instructions and timeframe pertaining to this request. For further information, contact Maura Armstrong at Maura.Armstrong@uhealthsolutions.org or at 508-421-5878.
About UHealthSolutions, Inc.
As a nonprofit affiliate of the University of Massachusetts Medical School, UHealthSolutions, Inc., takes a different approach to developing innovative, effective and cost-saving business solutions for health care clients. We use evidence-based methods and a clinical focus to assess the needs of health care organizations.
Formerly Public Sector Partners, UHealthSolutions is a §501(c)(3) nonprofit health care management and consulting firm. Since 2001, the organization has been committed to improving health care services, offering a full array of third-party administration, patient communication, program management, technology and consulting services.
University of Massachusetts Medical School Affiliate Public Sector Partners, Inc. is now UHealthSolutions™, Inc.
Sep 22, 2011
The new name is part of a brand strategy and visual identity launch, which includes a new company website.
WORCESTER, Mass. — Along with new leadership and expanded services, Public Sector Partners, Inc., a nonprofit affiliate of the University of Massachusetts Medical School, also has a new name: UHealthSolutions™, Inc.
Part of a company-wide branding initiative undertaken by UHealthSolutions, the new name was chosen to highlight some of the organization’s strengths:
- Affiliation with UMass Medical School, which provides clinical and technical resources, and an evidence-based approach
- Commitment to health care
- Ability to enhance efficiency and service for clients through innovative technology solutions
“I am thrilled to be leading UHealthSolutions during this key turning point in its evolution,” said David Crosby, Managing Director of UHealthSolutions who came on board in July. “Our organization’s greatest asset is our staff. Our employees are the ambassadors of our brand and our organization. They embody the company’s focus — bringing innovation to the business of health.
UHealthSolutions continues to provide business process outsourcing services, such as third-party administration and call centers for Massachusetts residents enrolled in the Health Safety Net and Prescription Advantage pharmaceutical assistance programs, as well as for other public and private health care organizations. Now, the organization also offers full-service patient communications services for hospitals, community health centers and state agencies:
- Appointment scheduling and reminders, live or automated
- Call triage
- Development of member communication materials
- 24/7 answering service
A new website, www.uhealthsolutions.org, highlights the full range of UHealthSolutions capabilities, including the following:
- Third-party billing and claiming
- Enrollment and eligibility
- Coordination of benefits
- Inbound/outbound call center services
- Advanced call center technology
- Healthcare Explorer™ software and predictive identification and analysis solutions
“This is a very important and exciting time for UHealthSolutions and its affiliate UMass Medical School,” said Thomas D. Manning, Deputy Chancellor for Commonwealth Medicine at UMass Medical School, and member of the UHealthSolutions board of directors. “UHealthSolutions is committed to providing exceptional health care services through innovation and specialization in the delivery of clinical, administrative, and analytic solutions.”
About the University of Massachusetts Medical School
The University of Massachusetts Medical School, one of the fastest-growing academic health centers in the country, has built a reputation as a world-class research institution, consistently producing noteworthy advances in clinical and basic research. The Medical School attracts more than $300 million in research funding annually, 80 percent of which comes from federal funding sources. The mission of the Medical School is to advance the health and well-being of the people of Massachusetts and the world, through pioneering education, research, public service and health care delivery. Commonwealth Medicine, the Medical School’s health care consulting division, provides a wide range of care management and consulting services to government agencies and health care organizations. For more information, visit commed.umassmed.edu.
About UHealthSolutions, Inc.
As a nonprofit affiliate of the University of Massachusetts Medical School, UHealthSolutions, Inc., takes a different approach to developing innovative, effective and cost-saving business solutions for health care clients. We use evidence-based methods and a clinical focus to assess the needs of health care organizations.
Formerly Public Sector Partners, UHealthSolutions is a §501(c)(3) nonprofit health care management and consulting firm. Since 2001, the organization has been committed to improving health care services, offering a full array of third-party administration, patient communication, program management, technology and consulting services.
